Privacy Policy

Last updated: December 20, 2025

1. Introduction

Welcome to Probly ("we," "our," or "us"). We are committed to protecting your privacy and ensuring you have a positive experience on our website and in using our services. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website probly.co, use our trading signals service, or interact with our community.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, do not use our service.

2. Information We Collect

2.1 Information You Provide

  • Account Information: Email address, name (if provided), and payment information processed through Stripe
  • Communication Data: Messages, questions, or feedback you send to us via email or through our Discord community
  • Usage Data: Information about how you use our service, including which signals you access and when

2.2 Automatically Collected Information

  • Device Information: IP address, browser type, device type, operating system
  • Usage Information: Pages visited, time spent on pages, links clicked, referring website
  • Cookies and Tracking: We use cookies and similar tracking technologies to track activity on our service

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To provide, maintain, and improve our trading signals service
  • To process your subscription payments and manage your account
  • To send you service-related communications, including welcome emails, Discord invites, and important updates
  • To respond to your inquiries, comments, and support requests
  • To monitor and analyze usage patterns to improve our service
  • To detect, prevent, and address technical issues and security threats
  • To comply with legal obligations and enforce our Terms of Service

4. Payment Processing

We use Stripe to process payments. When you make a purchase, Stripe collects your payment information. We do not store your full credit card details on our servers. Stripe's use of your personal information is governed by their Privacy Policy, which can be viewed at https://stripe.com/privacy.

5. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: With third-party service providers who perform services on our behalf (e.g., Stripe for payments, hosting providers, email services)
  • Legal Requirements: When required by law, court order, or government regulation
  • Business Transfers: In connection with a merger, acquisition, or sale of assets (with notice to users)
  • With Your Consent: When you have given us explicit permission to share your information

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee absolute security.

7. Your Rights and Choices

Depending on your location, you may have certain rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you
  • Correction: Request correction of inaccurate or incomplete information
  • Deletion: Request deletion of your personal information (subject to legal obligations)
  • Opt-Out: Unsubscribe from marketing communications (service-related emails may still be sent)
  • Data Portability: Request transfer of your data to another service provider

To exercise these rights, please contact us at support@probly.co.

8. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our service and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our service.

9. Third-Party Links

Our service may contain links to third-party websites or services that are not owned or controlled by us. We have no control over, and assume no responsibility for, the privacy policies or practices of any third-party sites or services. We encourage you to review the privacy policy of every site you visit.

10. Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children under 18. If you are a parent or guardian and believe your child has provided us with personal information, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and maintained on computers located outside of your state, province, country, or other governmental jurisdiction where data protection laws may differ. By using our service, you consent to the transfer of your information to our facilities and those third parties with whom we share it as described in this policy.

12. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. You are advised to review this Privacy Policy periodically for any changes. Changes are effective when posted on this page.

13. Contact Us

If you have any questions about this Privacy Policy, please contact us:

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